Customer Support

We will support you

All our lightbulbs and accessories come with a no questions asked 24 month warranty, which with the power savings basically guarantees they pay for themselves. If any of our products fail in the first 2 years we promise to get a replacement to you at no cost. We really want to make it easy, so just send us a photo and quick description of the fault and we will come back to you with a replacement or, if you prefer, a refund. Many Vintage LED products are pushing the technology envelope and we appreciate that you, as early adopters of this technology, should be supported in your purchase.

We also offer a 30 day returns policy so if you decide you don't like them you can send them back (in the original packaging and new condition, freight is on you). 

24 month warranty and 30 day returns - we are nice people and want you to be happy! 

Any enquiries please send an email to info@vintage-led.com.